Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Primary Responsibilities:

• Understand the current on-prem big data platform landscape, drive the target state architecture, and execute the modernization roadmap to public cloud infrastructure

• Collaborate with product strategy, solution team and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs

• Define the product vision and strategy for the cloud capabilities in close partnership with technology teams and business stakeholders across the enterprise.

• Function as the primary point of contact to help identify, prioritize and resolve requirements and/ or issues from our business and technology partners

• Primary responsibility for execution and timely delivery on stated milestones with focus on business goals, quality and user satisfaction

• Foster an external perspective in delivering solutions via a sound understanding of the industry landscape to drive modernization of existing platforms.

• Drive day to day Agile based delivery processes across cross functional cross geography teams, which include feature and user story creation, performing user acceptance and managing end user communication

• Define, measure and report for Key Performance Indicators (KPI) for delivered products and outcomes

Qualification Requirements:

• 3 years of product owner experience in driving agile development processes to deliver new product capabilities

• Knowledge of big data platform architecture, data management and newer developments in the industry

• Strong techno-functional background in data management concepts including data ingestion, metadata management, data security and governance

• Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-centric solutions

• Inherent customer focus with an ability to interact with leaders at all levels of the organization

• Possess a unique blend of business and technical acumen, excellent communication & collaboration skills; ability to build relationships, influence decisions, and inspire cross-functional teams to deliver on shared objectives

• Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests

• Degree in STEM fields with work experience in information management, strategy, or the payments business

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Product

Primary Location: US-Arizona

Schedule Full-time

Req ID: 24002462