Key Account Manager

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Date: May 6, 2024

Location: Ft. Lauderdale, FL, US

Company: Dart Container

Dart Container sets the Industry Standard of Excellence in the development, manufacture, and global distribution of innovative foodservice packaging solutions. Under the Dart® and Solo® brand, Dart manufactures cups, plates, containers, and lids made from such materials as paper, sugar cane, polypropylene, polyethylene terephthalate (PET), expanded polystyrene foam and solid polystyrene to national and international foodservice markets. Our goal is to provide customers with the products they need – products that meet the demands of today’s varied food and beverage applications while maintaining the highest level of quality and service.

WHAT YOU’LL BE DOING:

• Serve as the primary relationship manager for assigned key accounts

• Identify opportunities for growth and expansion within assigned accounts

• Drive revenue growth and increase profitability with identified key accounts by evaluating gross margin data and implementing a strategy that meets the established sales goals

• Lead a cross functional team to align appropriate subject matter experts assigned to key accounts and ensure deadlines are met and work is progressing as scheduled

• Proactively manage key dates of the customer such as contract renewal dates, quarterly business reviews and other customer milestone events

• Proactively present customers with innovative ideas which elevate their business and seek to achieve the customer business objectives, at the same time, helping the company reach their strategic objectives

• Serve as the link of communication between key accounts and internal teams

• Develop and maintain a deep understanding of the customer, its business, challenges, key decision makers, strategic goals, and the market in general.

• Work with and coordinate internal teams to develop solutions that create customer value by analyzing customer needs, requests, and business issues

• Acquire a thorough understanding of key accounts needs, concerns, requirements, and operations to guarantee that they are achieving desired outcomes

• Analyze volume, sales, and product categories to identify potential opportunities

• Strategically prepare for all sales calls and trade shows using multidimensional program selling or analysis, creativity, technical, and scientific product knowledge for established key accounts

• Proactively anticipate issues and partner internally to work toward resolution

• Address and resolve any issues or concerns raised by key accounts promptly and effectively

  HERE’S WHAT YOU BRING

• A Bachelor's degree

• Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams, and to explain technical, financial, etc. issues

• Experience managing and executing multiple tasks, projects and priorities

• Experience streamlining processes, integrating, and associating pieces of information gathered from multiple sources to apply to projects

• Experience establishing project plans, regularly monitoring and tracking progress on work projects, and communicating with project partners

• Ability to collaborate with team members

• Ability to maintain composure when faced with stressful situations

• Ability to exhibit creativity and flexibility in solving customer problems

• Demonstrated experience effectively presenting to an audience

• Ability to give full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate

• Experience utilizing business sense and creativity to develop new ideas and solutions

• Strong attention to detail and accuracy

• Experience working with CRM, Power BI or equivalent, preferred

  Benefits: The Company provides medical, dental, vision, life, and disability insurance. The Company pays a portion of the costs of all these plans for employees and their dependents. In addition, there is a paid sick leave program, FSA, wellness initiatives, tuition assistance and employee discount programs. The company also provides a profit-sharing retirement plan. In addition to an annual 10% company contribution on behalf of participants, the plan includes pre and post-tax employee contribution options.

  If you experience difficulty applying online, you may call (800) 545-3278

  Ext 3390 or email us at applicationassistance@dart.biz for assistance.

  Dart Container is a drug-free workplace. Candidates are subject to a drug test (excluding THC*/marijuana/cannabis) and background check at the time of offer.

  *THC testing ONLY when such testing is required by law.

  Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

  https://www.dartcontainer.com/eeoaa/

  If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz . Relay calls can be made by dialing 711 or the relay number for your state.