Repair Centre Technician

City/State

Location Turkey/Istanbul

Department Service - Repair Centre

Apply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=7949)

ROLE TITLE: Repair Centre Technician

FUNCTION: Service

REGION : EMEA

REPORTING TO: Repair Centre Manager

LOCATION: Turkey

COMPANY OVERVIEW

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

We pride ourselves on customer focus, solution quality and our great team. We are growing and diversifying and are looking for talented people who are passionate about what they do and want to contribute to the next phase in our company’s success.

ROLE PURPOSE

Technician responsible for performing hardware repair, maintenance or diagnostic activities under supervision and following existing methodology mainly related to bank automation equipment module repairs. Maintains and supports a number of product lines / equipment / modules on site. MAIN RESPONSIBILITIES

• Repair and test equipment/modules independently

• Maintain and repair modules and spares and make changes on equipment / products

• Know to whom and when to escalate internally

• Track repetitive problems and escalate if required

• Register Call information into the Service System

  REQUIRED EDUCATION AND EXPERIENCE

• Professional School / Electronics / Computers

• Previous experience in servicing bank automation equipment would be an advantage

• Previous experience in repairing Teller Cash Recycler modules would be an advantage

  REQUIRED SKILLS AND COMPETENCIES

• Software: MS Office, Operating Systems, Diagnostic tools

• Working knowledge of selected products and processes

• Good analytical skills with a systematic approach to problems

• Focus on customer needs (either internal or external)

• Focus on results (targets, time and quality)

• Self-confident and able to work under stress

• Able to prioritise affectively by changing the work order if necessary

• Works according to planning, procedures and regulations

• Works in a systematic and orderly manner

• Demonstrates an eye for detail, being careful and accurate

• Fluent written and spoken Turkish

  DESIRABLE SKILLS

• Fluent English

• PCB repair skills

• Banknote counter, Printer, Photocopier repair experience

  OTHER INFORMATION

  No Military Service obligation

  GLORY SPIRITS The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:

  Value Creation - strive to create value for customersSelf-Starter- understand the objectives of your own work and are proactive in achieving goalsCollaboration- respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity -understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth- leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

  Equal Opportunities

  Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

  Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

  An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

  It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers.

  EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf