Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

What you will be doing:

• E2E Ownership : Lead the product management of our Agent and Customer Analytics Hub from vision to execution addressing both long- and short-term business needs while translating those needs into concrete features and user stories.

• Product Strategy: Collaborate with Senior Manager, Data & Insights to define the strategic direction and deliverables of Products and Tools within the Data & Insights Team

• Stakeholder : Engage with supervisor, business partners and engineering team to deliver on product roadmap and understand technical constraints to recommend best course of action.

• Prioritization : Maintain a backlog of improvements aligned with overall business goals while prioritizing key initiatives.

• Continuous Improvement : Identify opportunities for process optimization, efficiency gains and automation leveraging data-driven insights and technology to drive continuous improvement. Instill a learning culture into existing business processes to improve overall business performance.

• User Experience Mindset : Proactively contribute to features and initiatives to enhance the user experience.

• Decision Making : Make data-driven decisions and prioritize delivering quality product to end users.

• Knowledge : Be curious about customer needs and motivation which will inform product decisions

• Adoption: Be the change ambassador to maximize successful implementation of solutions with user-friendly documentation, demo videos and other collateral

• Creative Thinking : Ability to think creatively to identify and deliver new, innovative features and functionalities supporting our Continuous Improvement ethos.

What you will bring:

• Proven track record of successfully delivering end-to-end products supporting analytics and insights

• Advanced knowledge of data visualization tools such as Tableau, PowerBI, etc.

• Advanced knowledge of market & customer survey tools such as Qualtrics

• Data literate – should preferably have a background in data analytics or data engineering, ideally with a good working knowledge of SQL, Alteryx etc.

• Experience working in SCRUM and Agile Development

• Experience working with development management software such as JIRA, Azure Dev Ops

• Bring a Can Do Attitude that is flexible, creative, energetic and collaborative

• Excellent communication skills with the ability to communicate with senior stakeholders, technical and non-technical business partners to achieve product management excellence

• Knowledge of relevant industry standards, regulations, and best practices in performance management and data analytic.

• Business oriented, analytical and problem-solving oriented mindset

• You are a team player , but you are also able to work independently

• English fluency is a must

Location

Poland - Virtual Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)