Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through: renewables and energy services engineering and design construction and facility services To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? The Opportunity with McKinstry We are looking for an Account Manager to join our SPG Mechanical INW division in Pasco. This person will lead client growth, retention, and renewal through the delivery of quality, value, relationship building/maintenance, and delivering upon client's business objectives. Additional responsibilities include: Ensure client objectives and issues are dealt with in a thoughtful and effective manner, informing the Strategic Account Manager or Operations Manager of any problems that may arise. Ensure KPI's are reached, that achievement is communicated and our goals evolve with the client. Develop and maintain personal relationships with key client stakeholders. Coordinate overall product/project delivery schedule, client deliverables, and cross-department deliverables. Collaborate with Business Development to identify and pursue expansion opportunities for existing clients. Renew and expand services within the assigned client base Perform oversight on all activities, project functions, and the resources needed. Serve as a primary point of contact with the customer during the project's implementation. Assume financial responsibility for the projects - Including accurate, timely, and salient reporting to stakeholders. Act as a steward of all company policies and procedures. Respond to stakeholders with accurate and timely information to facilitate company decision-making Exercise global decision making by considering other departments within the company such as Special Projects Group, Engineering, Accounting, Purchasing, etc. Assess site safety and implements actions to prevent injury to property and personnel. Ensures safety compliance of subcontractors and all on-site personnel. Facilitate timely invoice processing for clients, and timely processing of payments for subcontractors Takes responsibility for the development and implementation of a comprehensive construction plan. Review subcontractor billing. Drafts subcontracts and purchase agreements. Prepare client and subcontractor change orders. Prepare monthly project accounting review (etc.). Draft subcontracts and purchase agreements. Monitor and proof change issue log What You Need to Succeed at McKinstry Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus. Bachelor's degree in business, engineering, construction, management, business administration, or related field required. This knowledge may be gained through 4 years of applicable work experience in construction or facilities management companies. Minimum three (3) years of customer account management experience. Demonstrated ability to work with complex, major accounts, with a proven track-record of revenue growth, and overall account retention. PeopleFirst Benefits When it comes to the basics, we have you covered: Competitive pay 401(k) with employer match and profit-sharing plan Paid time off and holidays Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pock