Job Family: Sales

Req ID: 417594

A Global Order Management Analyst manages the day-to-day operations associated with the licensing of Siemens software products. The analyst supports the Digital Industries Software business unit within the Global Order to Cash division. It is expected for the analyst to have a fundamental understanding of the order-to-cash process as well as the ability to interpret conventional tasks associated with the process.

As an Order Management Analyst with French , you will process customer orders from sales staff or direct customer contact. You will verify accuracy of orders and order changes and resolve order problems with customers or sales staff. You will be responsible for maintaining customer files with sales contracts and other information.

Area of responsibility

• Timely processing, delivering, and invoicing of orders in SAP

• Maintaining customer data

• Solving post-sale customer queries (in French or English), licensing and invoicing issues

• Corporate Policy validations and role specific process adherence

• License Key Management

• Project and process improvement engagement

• Coordination of proper documents and information flow

• Implementing world-class customer service

Your qualifications

• Bachelor’s or Master’s degree

• Communication, teamwork and problem-solving skills, attention to detail, flexibility

• Fluent French (speaking and writing)

• Good knowledge of English

• Strong motivation to work and multitasking mindset

• SAP experience is an advantage

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality.

Siemens Industry Software is an equal opportunities employer and does not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or trade union membership.

What we offer?

• 2-year employment contract

• Extra paid vacation days

• Work in an international environment

• Hybrid working

• Extra days off in a calendar year

• Interesting career path opportunities within Siemens

Siemens. Making real what matters

If you want to make a difference – make it with us!

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